As a first step of troubleshooting, please take a look at our importing guides to ensure your recipes are compatible for download.
If you believe the recipe is compatible for download and if you are still experiencing issues here, please send an email to our support team at support@recime.app with the following information:
Your username for your ReciMe account
The original or image of the recipe
In the meantime while we investigate the issue, we recommend that you either:
take a screenshot of the recipe, and then import it through our Import from Image feature (available on iOS only, coming to Android soon)
OR you can copy/paste the recipe, and import through our Import by Paste feature (available on iOS only, coming to Android soon)