As a first step of troubleshooting, please take a look at our importing guides to ensure your recipes are compatible for download.
If you believe the recipe is compatible for download and if you are still experiencing issues here, please send an email to our support team at support@recime.app with the following information:
Your username for your ReciMe account
The original or image of the recipe
In the meantime while we investigate the issue, we recommend that you either:
take screenshots of the recipe, and then import your screenshots directly through the share shortcut to ReciMe
OR you can copy/paste the recipe, and import through our Import by Paste feature