Luckily there are a few things we can do here first to help troubleshoot:
Step 1. Ensure your app is up to date by heading to the App Store or Google Play, then searching and selecting ‘ReciMe’- if an update is required you will see this here.
Step 2. If you have updated your app and you’re still running into trouble, please email our team at support@recime.app with the following details:
Your ReciMe username
A screen recording or screenshot of the crashing issue
Thank-you for your patience and we will try to resolve any crashing issues immediately!