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Troubleshooting Tips

Troubleshooting Tips

I found a bug, how can I report it?

Learn how report bugs so we can fix them as soon as possible

The app is crashing

Steps to troubleshoot when the app is playing up

I have a trial or subscription but the app is asking me to subscribe

Common troubleshooting options to help you recover your subscription

I keep receiving an ‘error’ message when importing a recipe?

What this message means and how to troubleshoot

How do I contact the ReciMe team?

Can’t find an answer in these articles? No problem, reach out to us directly

ReciMe is missing from my share options

Learn how to get it back

I was logged out and now I’ve lost all my recipes and my subscription

Let’s help you recover your account!